Pest Control Inspection & Documentation SaaS Platform

Project Overview

We developed a comprehensive SaaS platform for the pest control industry that revolutionizes how companies conduct equipment inspections and generate documentation. The solution combines a web application for management and reporting with a mobile app for field inspections, creating a seamless workflow that eliminates manual paperwork and saves hours of administrative work.

The Challenge

Pest control companies face a significant operational bottleneck: manual inspection processes. Field technicians had to:

• Manually check each piece of equipment at client facilities
• Write inspection reports by hand
• Spend hours back at the office transcribing notes into formal documentation
• Create separate reports for different equipment types and locations
• Manage multiple facilities without a centralized system

This manual approach was time-consuming, error-prone, and made it difficult to maintain consistent documentation standards across different locations and team members.

Key Features

QR Code Equipment Management

Problem Solved: Tracking equipment across multiple facilities and ensuring technicians inspect the right devices.

The platform generates unique QR codes for each piece of equipment. Managers print and attach these codes to devices at client facilities. Field technicians simply scan the QR code with the mobile app to instantly access equipment information and begin inspections. This eliminates confusion about which equipment to check and ensures complete coverage.

Native Mobile Experience

Problem Solved: Field technicians need a fast, reliable app that works in challenging field conditions.

We built a dedicated React Native mobile application optimized for field work. The app provides native iOS and Android performance with an intuitive interface designed specifically for pest control professionals. Technicians can quickly navigate between facilities, access equipment details, and complete inspections even in poor network conditions.

Digital Inspection Workflow

Problem Solved: Manual paperwork is slow, error-prone, and gets lost or damaged in the field.

Technicians use the mobile app to fill out digital inspection forms after scanning equipment QR codes. The app works offline, so inspections continue even without internet connection, syncing data automatically when connected. Equipment can be assigned to specific zones within facilities for better organization and tracking.

Automated Report Generation

Problem Solved: Creating professional, branded reports manually took hours and often contained inconsistencies.

Once inspections are complete, managers can instantly generate customizable reports from the web dashboard. Companies can add their logos, customize report formats, and produce professional documentation that matches their brand standards. What used to take hours now happens with a single click.

Multi-Facility Management

Problem Solved: Managing equipment across dozens of client locations becomes chaotic without centralized tracking.

The web dashboard provides a centralized view of all client facilities, equipment status, and inspection schedules. Managers can track equipment across multiple locations, view facility-specific analytics through interactive charts, and ensure no location falls through the cracks.

Multi-Tenant Architecture

Problem Solved: Pest control companies need their own secure workspace without seeing competitors' data.

The platform supports multiple pest control companies, each with complete data isolation and custom branding. Each company operates in their own secure environment while the platform serves the entire industry.

Employee Management

Problem Solved: Companies need secure access control and simple team onboarding.

Role-based access control with Owner and Employee permissions ensures proper security. Managers can invite team members through the web app, with email invitations that include deep links to streamline mobile app setup.

Development Process

Design-First Approach

Before writing any code, we conducted comprehensive UI/UX design work in Figma:

• Created detailed user flows mapping the entire inspection process
• Designed complete interfaces for both web and mobile platforms
• Validated the user experience with stakeholders

Development Timeline

Our development cycle was structured in focused phases:

1. Foundation: Multi-tenant architecture and core database design
2. Mobile App: Scanning functionality, offline capabilities, inspection forms
3. Web Platform: Facility management, QR generation, and reporting dashboard
4. Integration & Testing: Deep linking, employee workflows, analytics, and beta preparation

Architecture Overview

We built this platform using a monorepo architecture with Turborepo, enabling seamless code sharing and consistent development practices across web and mobile applications. This approach allowed us to maintain a single source of truth for business logic while delivering native experiences on each platform.

Technology Stack Decisions

Frontend Technologies

Web Application: Next.js + Shadcn/ui

• Next.js: Server-side rendering for fast loading times and better SEO, essential for a professional SaaS product
• Shadcn/ui: Pre-built, accessible components that maintain consistency while reducing development time
• State Management: Zustand for lightweight, predictable state management
• Data Fetching: TanStack Query for intelligent caching, background updates, and optimistic mutations

Mobile Application: React Native + Expo

• React Native: Native performance with shared business logic, allowing us to target both iOS and Android efficiently
• Expo: Streamlined development workflow, over-the-air updates, and simplified app store deployment

Backend & API Architecture

tRPC for Type-Safe APIs

• The Challenge: Maintaining API consistency between web and mobile while ensuring type safety
• Our Solution: tRPC provides end-to-end type safety from database to UI, eliminating API mismatches and runtime errors
• Result: Faster development, fewer bugs

Database: Supabase (PostgreSQL) + Drizzle ORM

• Why Supabase: Managed PostgreSQL with built-in authentication, real-time subscriptions, and row-level security
• Why PostgreSQL: Robust relational database perfect for complex multi-tenant data relationships
• Why Drizzle ORM: Type-safe database queries that integrate seamlessly with our TypeScript stack
• Multi-tenancy: Row-level security ensuring complete data isolation between companies

Infrastructure & Services

Authentication: NextAuth

• Features: Email/password authentication with extensible OAuth provider support
• Security: JWT tokens with secure session management and RBAC (Role-Based Access Control)
• Integration: Seamless authentication flow between web and mobile platforms

File Storage: CloudFlare R2

• Why R2: S3-compatible storage with better pricing and global CDN distribution
• Implementation: Presigned URLs for secure, direct file uploads from client applications
• Use Cases: Company logos, and generated report PDFs

Payment Processing: Stripe

• Integration: Subscription management for multi-tenant SaaS billing
• Features: Automated invoicing, payment recovery, and subscription lifecycle management

Monitoring & Operations

• Sentry: Real-time error tracking and performance monitoring across all platforms
• Redis: Rate limiting and caching layer for improved API performance
• Resend: Transactional email delivery for user invitations and notifications

Why These Choices Matter

• Type Safety (tRPC + TypeScript): Reduces bugs that could affect critical inspection data
• Monorepo Architecture: Enables rapid feature development across platforms
• Multi-tenant Design: Allows the platform to serve the entire industry efficiently

This technical foundation supports not just the current feature set, but provides a robust platform for future growth and feature additions.